Continuous Modernisation in Banking: Elevating Customer NPS and LTV through Innovation
In the competitive banking sector, customer experience is now crucial for success. Net Promoter Score (NPS) and Lifetime Value (LTV) are key metrics assessing service quality and customer relationships’ long-term profitability. The banking sector is experiencing changes worldwide due to crises, regulations, and digital disruption. To stand out from their peers, banks need to focus […]
Meet the accomplished women of Sirius Technologies
At Sirius Technologies, we are in the business of breaking the status quo. Innovation thrives on shedding outdated conventions, embracing inclusivity and fostering individual autonomy. To drive pioneering ideas, we nurture a culture that champions diversity and open-mindedness. Our Employee Spotlight series introduces three outstanding women who are making significant contributions to Sirius Technologies. Their […]
Report: Transforming Digital Transformation
Digital transformation is critical in today’s competitive environment, particularly in banking and financial services where legacy infrastructure still plays a central role. But the numbers paint a painful picture. While 86% of leaders think their organisation will be left behind without digital transformation, only 30% of digital transformation projects are considered successful. Transforming Digital Transformation […]
Banking’s digital future: Legacy system modernisation
Money is on the move in the developing world. Transactions that once took days now take seconds as new technology fuels a digital revolution that is fundamentally changing how people work and live. Whether it’s in Bangkok or Bogota, consumers are abandoning the slow service and high fees of traditional 9-to-5 banking — and opting […]
From idea to reality: Lessons from building the world’s largest digital bank
When I spot a challenge, I’m all in to nail a solution, whatever it takes. But I won’t lie; it comes with its fair share of scares. Picture a world where one tiny mistake in the maths could be the fine line between success and failure. I vividly recall the heart-stopping moment when I realised […]